When Dell Usability Engineering Goes Horribly Wrong

Today I was reading Engadget like I normally do in the morning to check out all the latest gadgets that they scour the internet for. And I happened across this new keyboard design that Dell is releasing with their Vostro models in the UK. I don’t know about you, but I specifically stay clear of keyboards where the backspace key is crunched down to add the backslash key on the top row. (This is my personal preference, apparently I have to point this out to some of the commentors, because it is not clear by saying “I specifically”) But I have never seen this keyboard layout before, where the backslash key is on the bottom left of the keyboard where the “Z” key is suppose to be. I think the usability engineer that designed this keyboard should be fired, that is assuming that Dell didn’t randomly toss keys at the keyboard and let them stay where they fell. ...

May 1, 2008 · 2 min · 293 words · Nick Berardi

Ubuntu fans, I don't mean to gloat butt...

I don’t usually like to post about when one of my predictions come true, butt… Many people told me I was flat out wrong about the support differences between Ubuntu and Vista and there is really a “Microsoft Tax”. However just as I told everybody the Dell/Ubuntu joint venture all seems to be a PR stunt backed up by this Digg Link.

June 4, 2007 · 1 min · 62 words · Nick Berardi

Is there really a "Microsoft Tax" when support is involved?

You’ll see many posts out on the web talking about what a great thing it is that Dell is offering a Free OS on their hardware. And many stories talking about the Windows Tax. I was very disappointed to see the superficial overview that Jeff Atwood on his website, he has always done very in depth reviews in the past, however he slipped this time: Whether you’re a fan of the latest open source operating systems, or just a fan of plain old-fashioned consumer choice, the end of the Microsoft tax is a win for customers. I was a little worried that Dell would charge extra for the privilege, but it looks like they played fair and square: ...

May 26, 2007 · 4 min · 745 words · Nick Berardi