So I received an iPhone last week...

I have to preface what I am about to say with a couple of things:

  • I have a first generation iPhone
  • I do not have AT&T or any other GSM network
  • I am using this iPhone as a phone mostly as an iPod
  • I use Verizon Wireless as my cell phone provider

I have to say I am pretty impressed with the iPhone interface.  Alot of work has been done with the user interface and making the applications very useable.  But I have noticed the following problems, that wouldn't nessisary keep me away from this as a phone, but would make me think twice about how usable it is from my point of view:

  • Microsoft Exchange support has been severely dumbed down, and forced in to the limited Apple model surround Mail, Calendar, and Contacts.
    • There are no categories for the Mail, Calendar, or Contacts.
    • There is no way to retrieve my tasks.
    • I use color coded calendar events for separation between Personal, IdeaPipe, and my Employer Voveo.  I have not been able to figure out the color coding that Apple seems to indicate on their Enterprise site.


  • No way to store and access files on the file system.  Which I use when I need a quick thumb drive in a pinch or to carry around presentations.
  • No Copy and Paste
  • Safari crashes under large downloads.  Especially on large pages that are not loaded via AJAX.  So it seems like buffering or rendering of complex web pages seems to be a problem.
  • No Flash or Java support on the "real web."
  • Unable to make quick edits to Word, Excel, or PowerPoint documents, like I can do on a Windows Mobile device.
  • It is very hard to develop a native application for the iPhone if you don't have a Mac.  (sort of expected this one though)
  • No voice command software to read calendar events, dial phone numbers, or call somebody out of your contact list.  (not that I need the last two in my current situation)
  • No supported way to tether the iPhone to your computer to use it as a modem.
  • As well as the numerous 3G problems that seem to occur because of an immature 3G network.
  • Security is a second thought behind neat usability features.

The iPhone is a wonderful device, but in my oppinion it is still on the level of a toy, because it is generations behind Windows Mobile and Black Berry with features that are needed and wanted as an average business user. And at least Window Mobile and Black Berry keeps their devices locked and passcode protected, which is another reason Enterprises were probably wise to wait on rolling the iPhone out. Apple's Exchange integration also seems sort of half assed, and they should have probably spent more time on providing some of the more basic features such as categories and tasks instead of creating a horribly buggy semi-quazi competitor with their MobileMe service.

All in all there is no complelling reason to move away from Verizon Wireless at this time for me.

Nick Berardi

Entrepreneur, Microsoft MVP, ASPInsider, co-founder and CTO of @CaddioApp, Father, and @SeriouslyOpen host